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Create a telephone greeting for your hair salon using an AI voice in just a few seconds
What your telephone reception service covers
4 scenarios for dealing with telephone enquiries specific at the hairdresser’s
A hairdressing salon receives numerous calls regarding appointments, cancellations or enquiries about services. These four situations call for a responsive and friendly telephone service.
The team is on a job and can’t take a break
During a long hair colouring session or a haircut, it’s impossible to answer the phone. Your telephone reception service should direct callers to book an appointment online and let them know when to call back.
A customer wants to cancel or reschedule their appointment
A last-minute cancellation means a lost booking slot. Your call centre can direct customers to your booking platform so that the slot can be automatically released and reallocated.
The salon is closed on Mondays and on public holidays
Most salons are closed on Mondays. Whether it’s annual leave, a long weekend or a one-off closure, your telephone helpline must clearly state when the salon reopens and how to book an appointment.
A new customer enquires about prices and services
A prospective client who has just discovered your salon may ring to find out more before booking. When answering the phone, you could mention your key services and direct them to your website or Instagram to see examples of your work.
Briefing, registration, delivery, installation. Several days’ wait and a charge for each change.
You can create the audio file in a matter of seconds. Your installer receives it straight away.
Set up your company’s telephone greeting hair salon
With Voconix, you can go from a blank page to a professional audio file in just a few clicks, without a studio or a technician.
Write your text
Free-form text or ready-made template for a hairdressing salon. Opening hours, services, bookings, closures.
Choose your voice
Out of 5 languages, testable AI voices on your text and available human voices.
Add some music
Over 10,000 tracks. Automatic mixing.
Instant download
File compatible with all systems. Ready to be sent.
Step 5/6: Choose music from over 10,000 tracks
Audio files ready to be submitted on your switchboard
The files generated by Voconix are compatible with all telephone systems used in hairdressing salons, without the need for any conversion.
Audio formats
MP3, WAV, G.711a, G.711u, G.722, G.729. Compatible with all IP-PBXs and telephone switchboards. Standardised audio level for each file.
Direct delivery
Enter your installer’s contact details in Voconix so that he automatically receives the file, ready to be uploaded to your switchboard. Find out more
Saved pronunciations
Your lounge’s name is stored once in Voconix and reused in all your future messages with the same pronunciation.
Every missed call is an appointment your client doesn’t make
A hairdressing salon receives a high volume of calls: booking appointments, cancellations, enquiries about services and prices, and requests for availability. Most of these calls come in whilst staff are busy with clients, when the whole team has their hands full. A professional and welcoming telephone service makes up for this unavailability and guides the customer towards the right solution.
With Voconix, you can set up a professional telephone greeting for your salon in a matter of seconds, tailored to reflect your brand and your clientele.
The specific features of telephone reception in hairdressing salons
Managing appointments and cancellations
Booking appointments and cancellations account for the vast majority of calls to a salon. Your telephone reception team should always direct customers to your online booking platform (Treatwell, Planity, Booksy) so that customers can manage their appointments without tying up staff. Every cancellation handled online frees up a slot that can be reallocated immediately.
Opening hours specific to the hairdressing salon
Most salons are closed on Mondays. Opening hours may vary from day to day, with late-night sessions on weekdays and all-day opening on Saturdays. Your telephone reception should accurately reflect these opening hours to prevent customers from travelling there for nothing or calling at times when you are unavailable.
Communication within the trade fair world
A hairdressing salon has a strong identity: atmosphere, positioning, specialities (colouring, ladies’ cuts, barber services, braiding). Your telephone greeting should convey this identity from the very first few seconds, with a voice and background music that are in keeping with your salon’s image.
Six telephone greeting scripts for a hairdressing salon
Create the audio file for your hairdressing salon’s telephone greeting in just a few seconds.
Your first message is completely free – no credit card required.
Practical advice
Best practice in customer reception telephone service in a hairdressing salon
Six practical tips for a trade fair telephone reception service that reduces missed calls and showcases your brand.
Always direct customers towards online booking
Treatwell, Planity, Booksy: online booking is now the norm in the hairdressing industry. Your telephone reception service should mention your platform in every message to reduce the number of incoming calls and allow customers to manage their appointments themselves.
Please specify your weekly closing day
The fact that we are closed on Mondays is a feature of our sector that many customers are still unaware of. Your telephone reception staff should make this clear to avoid customers making unnecessary journeys and repeated calls.
Choose a voice and music that reflect the style of the show
A trendy, modern lounge will feature the latest music and a lively atmosphere. A classic, elegant lounge will opt for a more relaxed atmosphere and soft music. The catalogue Voconix features over 10,000 tracks to help you find the right atmosphere to suit your world.
Encourage customers to cancel online rather than by telephone
Every cancellation processed online automatically frees up the slot for another customer. Your telephone reception team can phrase this invitation in a positive way: «To cancel your appointment, please log in to your online booking portal. Thank you!»
Update your message regarding holidays and closures
Annual leave, long weekends, exceptional closures: your telephone helpline must state this, along with the date of reopening and a link to the online booking system. With Voconix, this update takes a few seconds.
Highlight your areas of expertise to attract new clients
A telephone greeting that mentions your specialities (plant-based hair colour, highlights, barber services, braiding) keeps new clients informed and showcases your expertise. It’s a communication opportunity that many salons miss out on.
Telephone reception by sector
Every sector has its own constraints. Select your sector.
Enhance the voice communication on your hair salon
Pre-event reception
The first sound your customers hear before being put through. Set the tone for your salon straight away, from the very first ring.
Quick update
Unplanned closure, new holiday, free slot: update your telephone answering service straight away to let your customers know.
Manage all your chat messages
Standard greetings, closing times, holidays, events: all your salon’s telephone communications centralised in Voconix.
Business Answering Machine
Even when closed, you can communicate (opening hours, contact points, etc.) without having to leave a message.
New hairdresser or manager
Create a message for the new team member straight away, using the same voice and tone as the rest of the chat room.
Find your old messages
Old holiday messages, old promotions, old timetables: find and reuse all your messages from the Voconix history.
IVR for a hairdressing salon
Guide your customers from their very first call: bookings, information on services and prices, access to the lounge, opening hours.
Voicemail for the lounge
Whether you’re on a long-term assignment, on a training course or on leave: invite your clients to leave their contact details so they can be called back quickly.
The 100% – a freestanding unit for your living room
Choose the voice, music and text, then create your salon’s telephone greeting straight away, without needing a studio.
The pricing
Free
€84 /year
(10,000 titles)
€180 /year
FAQ: Hairdressing salon
Take a look at our FAQs and find the answers to your questions
Why is a professional telephone reception service important for a hairdressing salon?
A hair salon receives numerous calls whilst staff are busy with clients. A telephone reception service that directs customers to the online booking system, announces opening hours and conveys the salon’s atmosphere keeps customers on the line, whereas a generic message would drive them away.
How can we encourage customers to book appointments online?
Make sure you explicitly mention your platform in your telephone greeting: «To book an appointment, visit our page on Treatwell / Planity / Booksy.» A customer who books online rather than by phone frees up time for treatments.
How should appointment cancellations be handled by the telephone reception service?
Encourage customers to cancel via their online booking portal rather than by telephone. This automatically frees up the slot for another customer. With Voconix, this message updates within a few seconds.
Should we mention that we’re closed on Mondays when answering the phone?
Yes, absolutely. Being closed on Mondays is a feature of this sector that many customers are unaware of. Your telephone reception service must make this clear to avoid customers making unnecessary journeys and repeated calls on Mondays.
What sort of voice should a hairdressing salon use for its telephone greeting?
What sort of background music should a hairdressing salon play?
Music to match the atmosphere of your lounge. Trendy and upbeat for a stylish lounge, soft and elegant for a classic lounge. The Voconix catalogue features over 10,000 tracks, so you can find the music that reflects your identity.
How should a hairdressing salon manage annual leave?
Create a message stating your closure dates and the date you will reopen, and directing customers to your online booking platform so they can book appointments in advance once you reopen. Post this message the day before you close.
Is it acceptable to mention one’s specialities when answering the phone at a trade fair?
Yes, and this is an opportunity that’s often missed. Mentioning your specialities (plant-based hair colouring, balayage, barber services, braiding) helps inform new clients and showcases your expertise right from the very first point of contact.
How do you set up a telephone answering service for a hairdressing salon using Voconix?
Write your text on voconix.fr, select a voice and some music, then generate the audio file with a single click. Download the file and send it to your telephone installer. The first message is completely free.
How much does it cost to set up a telephone reception service for a hairdressing salon?
The first message is completely free on voconix.fr, without a credit card. Packages tailored to salons are available from €5 (excl. VAT) per month. See prices.
