Use your answering machine to collect customer data
How telephone greetings can really boost your business Making a good first impression counts, doesn't it? Just imagine: a customer calls up and is greeted by a captivating message. That's exactly what we want with VOCONIX. To create personalised professional voice messages that leave a lasting impression. What's more, a little [...]
The ideal length of a professional voicemail message: a guide by message type
The ideal length of a professional voicemail message: the complete guide by message type A voicemail message that is too long will cause the caller to hang up. A message that is too short leaves the caller without any information. In between, there is a specific window – which varies depending on the type of message – that most companies fail to adhere to. This guide details the […]
Promote your social networks via your voice messages
How can you boost your social networks with a simple phone message? It's smart to invite your callers to join your networks! Well, talking about your social networks in your telephone greeting is a bit like inviting someone for a coffee: it creates a link, doesn't it? Using our message generator allows you to [...]
Voicemail and B2B prospecting: scripts to secure a call-back
Voicemail and B2B sales: scripts to secure a callback In B2B sales, the majority of calls go to voicemail. And in the vast majority of cases, the prospect won’t call back if they haven’t received a message. Leaving a message is therefore not just one option amongst others: it’s the bare minimum […]
Promote your premium services through your phone messages
How your voicemail messages can really boost your premium services Make your offers speak for themselves with voicemail messages that stand out from the crowd In today's fast-paced world, standing out from the crowd is crucial. Imagine a greeting that not only welcomes you but also announces «Take advantage of our 24-hour express service». That's [...]
Missed calls in the workplace: what is the real cost, and how can losses be minimised?
Missed calls in business: what is the real cost and how can losses be minimised? A phone ringing into the void. An opportunity lost to a competitor. In the vast majority of cases, that customer will not call back. According to the Customer Services Observatory, 80 % of callers do not redial if […]
Include your contact details in your messages to facilitate contact
Optimise your business communications with voicemail messages that reflect your personality Why is it crucial to include your contact details in your voicemail messages? Putting your contact details in your messages is a bit like leaving a card after a meeting. It may seem obvious, but it's super important. It helps your customers find you easily [...].
Music and on-hold messages: what really keeps your customers on the line
Music and on-hold messages: what really keeps your customers on the line Most businesses think that playing music whilst customers are on hold solves the problem. The data tells a different story. Music alone reduces the hang-up rate by just 3 % compared with silence, according to research by […]
Missed calls from sales reps on the move cost leads
How a good telephone greeting can really make a difference, even when you're on the road a lot An answering machine is more than just a voice You know, when your salespeople are always on the move, it's easy to miss calls. And then, bang, the leads are gone. A professional answering machine that promises a [...]
